Privacy Policy

Introduction

Welcome to LongCat Video, a multi-modal AI generation platform that provides cutting-edge AI tools for video generation, image creation, music composition, and video enhancement. At LongCat Video, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using LongCat Video:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use LongCat Video, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access LongCat Video, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Inactive Accounts That Have Never Paid

Starting with schedules created under this policy, a verified account may be scheduled for deletion when it was created more than 30 days ago, we have recorded no sign-in, session, or other account activity for at least 30 consecutive days, and it has never completed a payment. Accounts with an active subscription, payment history, refund, chargeback, payment dispute, or a legal/accounting retention requirement are excluded.

We schedule deletion 30 days in advance and send an account-status notice to the verified email address, followed by another reminder approximately 7 days before deletion. Signing in or using the confirmation page linked from the notice cancels the schedule. Merely opening an email does not cancel it.

Unused free, trial, referral, or promotional credits do not prevent deletion and expire when the account is deleted. Before deletion we recheck activity and payment status. After deletion, we may retain a minimal non-reversible email hash, delivery/suppression record, or other record required to document deletion, prevent unwanted future mail, resolve abuse, or comply with law. We do not use retained records to recreate the account.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Website: https://longcat-video.org Email: [email protected]

By using LongCat Video, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!